A streamlined pre-registration process saves time and reduces paperwork for both the patient and the team.
Helping your patients with registration saves them time trying to understand and accurately answer registration questions presented to them in paper form. Physicians and other care team members can also spend more time on the visit and less time on paperwork while being confident they have a complete medical history.
A new patient coordinator (NPC) conducts new patient pre-registration over the phone or in person prior to the initial visit. This conversation enables the new patient coordinator to capture all of the required demographic and payment information in the registration record and enter medical information, including medication list, allergies, and medical history, directly into the electronic health record (EHR) to reduce the data entry work required of clinicians at the patient's initial visit. Eliminating paper and entering information directly into your practice's registration software and EHR prevents mistakes. Emerging technologies may further streamline patient registration, including patient portals or kiosks that allow patients to enter a great deal of registration information themselves.